Welcome to SIUNIQ (siuniq.store).
We are committed to delivering your orders in a timely and reliable manner. Please review our shipping policy below:
π¦ Delivery Options
1. Local Delivery (Within Guwahati β Up to 25 km Radius)
-
Orders within Guwahati (up to 25 km radius) are eligible for Local Delivery.
-
Delivery Timeline: Same day to 2 days from the date of order confirmation.
-
Local delivery is managed directly by our team to ensure faster and smoother service.
2. Standard Delivery (Across Assam)
-
Orders outside Guwahati but within Assam are shipped through our logistics partner Shiprocket.
-
Delivery Timeline: 3 β 5 business days, depending on the logistics operator and service availability in your area.
π Shipping Charges
-
Orders below βΉ250: Flat βΉ40 delivery fee applies.
-
Orders βΉ250 and above: Free Delivery (no shipping charges).
β³ Order Processing
-
Orders are processed within 24 hours of being placed.
-
Orders placed after business hours or on holidays will be processed on the next working day.
β οΈ Delays & Exceptions
-
While we strive to deliver within the stated timelines, delays may occur due to unforeseen circumstances such as weather conditions, strikes, or logistics partner delays.
-
Siuniq will not be held responsible for such delays, but we will make every effort to assist you.
π Order Tracking
-
Once your order is shipped through Shiprocket, you will receive a tracking ID via email/SMS to monitor your package.
-
Local delivery customers will be updated directly by our delivery team.
π Support
For any shipping-related queries, feel free to contact us at:
SIUNIQ
Guwahati, Assam IN
πPhone: (+91)8453006531
Alternatively you can use Local Chat option