SHIPPING POLICY

Welcome to SIUNIQ (siuniq.store).

We are committed to delivering your orders in a timely and reliable manner. Please review our shipping policy below:

πŸ“¦ Delivery Options

1. Local Delivery (Within Guwahati – Up to 25 km Radius)

  • Orders within Guwahati (up to 25 km radius) are eligible for Local Delivery.

  • Delivery Timeline: Same day to 2 days from the date of order confirmation.

  • Local delivery is managed directly by our team to ensure faster and smoother service.

2. Standard Delivery (Across Assam)

  • Orders outside Guwahati but within Assam are shipped through our logistics partner Shiprocket.

  • Delivery Timeline: 3 – 5 business days, depending on the logistics operator and service availability in your area.

🚚 Shipping Charges

  • Orders below β‚Ή250: Flat β‚Ή40 delivery fee applies.

  • Orders β‚Ή250 and above: Free Delivery (no shipping charges).

⏳ Order Processing

  • Orders are processed within 24 hours of being placed.

  • Orders placed after business hours or on holidays will be processed on the next working day.

⚠️ Delays & Exceptions

  • While we strive to deliver within the stated timelines, delays may occur due to unforeseen circumstances such as weather conditions, strikes, or logistics partner delays.

  • Siuniq will not be held responsible for such delays, but we will make every effort to assist you.

πŸ“ Order Tracking

  • Once your order is shipped through Shiprocket, you will receive a tracking ID via email/SMS to monitor your package.

  • Local delivery customers will be updated directly by our delivery team.

πŸ“ž Support

For any shipping-related queries, feel free to contact us at:

SIUNIQ

Guwahati, Assam IN

πŸ“žPhone: (+91)8453006531

πŸ“§mail@siuniq.store

πŸ“§care@siuniq.store

Alternatively you can use Local Chat option